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| PREMIUM NATURAL SKINCARE FORMULA FOR DAILY USE | EXPRESS WORLDWIDE DELIVERY | ORDERS SHIPPED FROM ABUJA | 10% OFF BUNDLES |

Delivery Policy

Our top priority is getting your order to you at the quickest possible time. However, due to holiday shipping crunch and rush, orders may be delayed between December 2022 and January 2023.

What does this mean for you?

  • Processing times may be delayed. Generally, processing times are within 1 business day*.  Processing times may also be extended during holidays, launches/re-stocks, limited-edition releases, and promotions.
  • We will notify you as soon as your order ships or if we foresee any issues with fulfilling your order.
  • We have updated our return policy so you can cancel any unshipped order at any time before shipping for a full refund.

We appreciate your patience and understanding as we work through this together.

Thank you for your support!

*Please understand that business days do not include weekends or holidays such as New Year’s Day, Boxing Day, Eid Holidays, Easter Holiday, Independence Day, and Christmas Day.

DELIVERY FEES & TIMELINES

To ensure fast and efficient delivery, we have partnered with a third-party courier company. The prices quoted below are for their professional door-to-door shipping services.

DOMESTIC - NIGERIA ONLY

  • We offer a flat fee of ₦1,200 for all deliveries within Abuja city, ₦2,000 for deliveries outside Abuja but within the FCT, and ₦4,000 for nationwide delivery within Nigeria (3 business days after processing).
  • These fixed delivery fees cover only up to 2kg for Abuja city and 1.5kg for other locations. Additional 1,500 will be charged for every additional 0.5kg weight. 

INTERNATIONAL DELIVERY

For international deliveries shop on our GLOBAL SITE

WHEN WILL MY PACKAGE BE DELIVERED?

  • Processing time for orders is 1 business day (business days do not include weekends or holidays). These times may be extended during holidays, launches/restocks, limited-edition releases, and promotions. 
  • Once shipped, delivery time within Abuja is the same day for orders made before 3:00pm, while delivery to other states within Nigeria takes 3- 4 business days. 
  • All orders are shipped via DHL. Please note, that we are not responsible for any deliveries that may be affected by, but are not limited to, the following: customs, natural occurrences, air/ground transportation strikes/delays, or transfers from DHL to international mail carriers.

Last updated: 1 December 2022